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Customer Care

It is the policy of Sweet Limón by She Markets WEC to provide our customers with the highest level of customer service. We are committed to exceeding our customers’ expectations by providing them with timely, professional, and courteous service.

 

We will work diligently to resolve any issues or concerns that our customers may have promptly and efficiently. Our goal is to build long-term relationships with our customers based on

trust, respect, and confidence.

 

To ensure that we provide the best possible service to our customers, we have developed the

following customer service guidelines:

  1. We will always be professional and courteous when interacting with our customers.

  2. We will promptly respond to all customer inquiries and requests.

  3. We will keep our customers informed of any changes or updates that may affect them.

  4. We will take the time to understand our customers’ needs and expectations.

  5. We will do everything we can to exceed our customers’ expectations.

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If you have any questions or concerns about our Customer Service Policy, please contact us at info@shopsweetlimon.com.

 

Customer service is important to us, and we want to make sure that we are providing

the best possible service. Thank you for shopping with us!

Privacy & Safety

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by The Data Protection Act (the "Act") was passed on August 12, 2019, and came into force in March 2021. Click here to see our full Privacy Policy.

Shipping & Delivery

We are currently working on shipping outside of Barbados.

On a case by case basis, we offer delivery to the following meet points across Barbados:

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- Town Square Mall, Speightstown
- Limegrove Lifestyle Centre

- The Walk, Welches

- The Dome Mall

- Sky Mall

- Sheraton Mall

- Lanterns Mall

Payment Methods

Payment Methods

- Online Bank Transfer (FCIB - in store/on delivery)

- Offline Payments (cash in store/on delivery)

- Payce Digital

- PayPal

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